Mill Hotel & Spa Destination

The Mill Hotel is one of Chester’s most unique hotels. It has two wings, situated in renovated warehouses on either side of the Shropshire Union Canal and linked by an impressive glass-walled footbridge.

The hotel offers a multitude of dining options. These include the Canalletto Restaurant, the Brasserie and the Peppermill Trattoria. Patrons can also choose to cruise and dine on the Mill’s 60-seat restaurant boat. The hotel’s Public Bar serves a large variety of hand-pulled real ales and has received numerous awards from CAMRA.

The Mill also boasts a health club with gym, 18 metre indoor pool, Jacuzzi, sauna, steam room and aerobics studio.

Reviews / Comments / Additional Information

Nat

I loved staying at the Mill. Very clean and tidy. I enjoyed my self although I do have to agree that it is very expensive considering the decor looks like something out of Faulty Towers. It would be a lot better if they knocked the prices down I'd say.

sharon n derek

I would like to say me and my partner stayed at valentines day. Lovely people and lovely room. We stayed in the premier room. I would disagree with all the bad comments. Staff could not do enough for us. Big thank you to them for making our stay welcome and we are going back soon.

Pauline

The location was good and the hotel was reasonably comfortable and clean. Not the best value for money, but ok. The only problem we had though was parking. The hotel's car park is quite small, but there are alternatives nearby. Everything considered, not a bad place to stay.

Mike

This is a lovely place to stay right on the canal so you get all the peace and quiet and yet are only a short walk from the city centre. The leisure facilities were very good and although we only had dinner there on one occasion it was very good.

RTG

My wife and I had a weekend break here recently and were very impressed. The staff were friendly, professional and polite and our room overlooked the lovely canal. Our evening meal on the canal boat restaurant was also excellent.

Oliver

Great place to stay in a perfect location on the canal. It's only a short walk to town or you can stay in the hotel and use its excellent leisure facilities including a pool. High quality buffet breakfast.

Tim

If you read the comments from cfox - please take into account he trashed the room. That would be the reason for being asked to leave. The reason I know this is because I stay there quite often on business. The hotel fits my needs of relaxing and chilling out after day at work. Staff are friendly & helpful. Just book a room on the south side as the rooms on the north side can be a little small.

a lowe

Just got back from our 4th weekend at the Mill and again had a fabulous weekend. We always find the staff rooms and food wonderful. Used the leisure facilities for the first time this visit they very also great. Always book with friends and always manage to sleep with no problems due to noise. We will be back for a 5th visit.

R Jones & Family

Our family stayed for the fourth time between Christmas and New Year. We had a fantastic deal. The room was lovely and spotless, the evening meal delicious, and at breakfast we were spoilt for choice. We found all the staff to be very helpful and polite. The leisure facilities are great. We will be back . Thank you. Highly recommended especially for families.

hughes

Don't listen to the ones below - ok the room was a bit small but I did book a standard room. Maretta Williams the GM went out of her way to help us when my partner fell and twisted her ankle in town. There was noise but that's what you get when you book a city centre hotel. Food was excellent and staff friendly. I will certainly go back again.

Middleton

The hotel has many faults, the rooms are small, food is cheap and tasteless, some staff are friendly, local people who drink in the bar are strange and very intimidating. Will not be going back again. Management need some customer care training.

Liz

Don't stay at this hotel over a weekend if you expect any sleep! Hotel full of stag and hen parties - the bedroom corridors were like a sixth form dormitory with drunken and shrieking twenty-somethings banging doors until 4am. Standard room decor dark and gloomy/tiny bathroom with nowhere to hand large towels and agree with other comments about hotel being over-priced. Never used spa facilities - too busy trying to catch up on sleep! However - staff pleasant and attentive.

Chris

The gym is amazing, the people are nice, and the whole place is clean and quiet.

Smith

I agree with the statement above the general manager Maretta Williams the daughter and sister of the two owners needs to learn a few things about customer care, the hotel is totally overpriced and needs bring up into the 21st century, the rooms looked and felt like hostels I stayed in in Europe in the late 70's. I was deeply disappointed, and would not recommend this outdated hotel.

cfox

DO NOT STAY AT THIS HOTEL. We made a complaint and we were asked to leave a day earlier than we had booked for (at a 3 night special rate) on Easter Sunday (we ended up paying the more expensive rate) and we had nowhere to stay, everywhere was booked and we had travelled 100s of miles for a relaxing weekend in Chester. Maretta Williams the so called manager on that day knows nothing about customer care and should be sacked. We will be writing to our solicitors on this matter.

Sean P

Hotel was great. Room was nice and clean, lots of parking, great bar with cheap drinks.

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Mill Hotel & Spa Destination

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